What We Collect and Why It Matters
We collect the information you provide when you register — your name, contact details, and account credentials. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we record transaction references and wallet identifiers to verify the payment and keep your account balance accurate.
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We also collect device data — your browser type, IP address, and session timestamps — to detect unusual login patterns and protect your account from unauthorised access. Cookies help us remember your preferences across sessions, such as your preferred language or last-visited section. We do not
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sell your personal data to third parties. We share it only where strictly required — for example, with payment processors handling your bKash or Nagad transaction, or where disclosure is required by applicable law in your region. How long we retain your data depends on the
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type of record: active account data is held while your account remains open; transaction logs are kept for the period required under applicable regulations. You can request a copy of your data or ask us to delete it by contacting our support team directly. Availability of
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our platform and the scope of this policy are subject to your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.